Question 1

Which companies does Zbroj.ai work with?

Accepted Answer

We work with d.o.o., j.d.o.o. and sole traders – from startups and e-commerce brands to agencies, IT companies and service businesses across Croatia. A typical client has 20 to 800 documents per month and up to 50 employees. If you're larger or operate in a specialised industry (construction, tourism, transport), get in touch and we'll design an individual model.

Question 2

How do I become a Zbroj.ai client?

Accepted Answer

Three steps: 1) fill out the contact form or book a demo slot, 2) in a 30-minute online call we review your numbers, tools and obligations, 3) you receive a transparent offer with a fixed monthly price. After signing we handle onboarding, the e-Porezna power of attorney and all communication with your previous accountant.

Question 3

How long does switching accountants take?

Accepted Answer

Usually 1 to 3 weeks. We take over all communication with your previous accountant, request open items, sub-ledgers and the trial balance, and migrate your data digitally. You can switch in any month – no need to wait for year-end, although 1 January is technically the cleanest date.

Question 4

Can we try it without commitment?

Accepted Answer

Yes. In the demo we walk through your real documents and show how automated bookkeeping works and what your monthly report would look like. The demo is free and non-binding, and the offer is valid for 30 days.

Question 5

How much does digital accounting with Zbroj.ai cost?

Accepted Answer

We work value-based: the price is fixed and agreed upfront, based on document volume, headcount, VAT status and complexity. No hourly billing, no end-of-month surprises. You can get an instant estimate in our pricing calculator.

Question 6

Are there hidden costs or charges per email?

Accepted Answer

No. Communication, questions and regular reports are included in the monthly fee. Only clearly defined extras are billed separately (annual financial statements, owner income tax returns, extraordinary reviews or reconstruction of past periods) – and always approved in advance.

Question 7

What does the contract and notice period look like?

Accepted Answer

An open-ended contract with monthly billing and 30 days' notice. No annual lock-in. If you leave, within 15 days of settling any undisputed outstanding invoices you receive a complete export of your accounting records in a standard format – your data stays yours.

Question 8

Does the price change as we grow?

Accepted Answer

We review pricing together, typically once a year or when you permanently exceed the agreed document and headcount volume. You're always notified in advance and shown the calculation – never retroactively.

Question 9

How do we send you documents?

Accepted Answer

You simply photograph paper invoices with your phone or scan them – the system reads the document, detects supplier, VAT and account, and our certified accountants approve every posting. If you prefer to hand over paper in one place, we can arrange periodic pickup.

Question 10

When do we get the VAT return and JOPPD?

Accepted Answer

We prepare and file VAT returns and JOPPD within the statutory deadlines, provided your documents reach us on time. You get a review before filing, plus the e-Porezna confirmation and prepared payment orders afterwards.

Question 11

Do you handle payroll and employee registrations?

Accepted Answer

Yes. Payroll, JOPPD, HZMO and HZZO registrations and deregistrations, sick leave, travel expenses, non-taxable payments and year-end reconciliation are all covered.

Question 12

Who is our contact and how fast do you reply?

Accepted Answer

You get a named accountant plus a backup colleague who knows your file – not a call centre. We reply within one business day, and same day during tax deadlines. Communication happens by email or chat, whichever you prefer.

Question 13

Does Zbroj.ai also offer legal advice or audit?

Accepted Answer

We focus on accounting, payroll and taxes. For legal, audit and transfer pricing we partner with trusted specialists we're happy to recommend and coordinate documentation with.

Question 14

Do we need any special technical setup?

Accepted Answer

No. A phone or computer is enough – Zbroj.ai runs in your browser. We guide you through onboarding step by step and adapt to the tools you already use.

Question 15

How is our data protected?

Accepted Answer

Data is processed and stored on EU servers with encryption in transit and at rest, least-privilege access control and regular backups. We operate GDPR-compliant and sign a data processing agreement.

Question 16

Does AI replace the accountant?

Accepted Answer

No. AI takes over the repetitive part – reading documents, suggesting accounts and matching records – while a certified accountant keeps responsibility and does the final review. The result: fewer errors, faster deadlines and more time for advice.

Accounting with Zbroj.ai that shows you everything in one place

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The tools we work with

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